At UNITEN, we value your satisfaction and strive to ensure you are happy with your purchase. If you are not fully satisfied with your order, our Return Policy outlines the conditions and process for returning products.

1. Eligibility for Returns

We accept returns under the following conditions:

• Items must be returned within 7 days of delivery.

• Products must be unused, unworn, unwashed, and in their original packaging with all tags and labels attached.

• Proof of purchase (order number, receipt, or invoice) is required.

2. Return Process

To initiate a return:

1. Contact our customer support at [info@uniten.in] or [7217461734] with your order details.

2. Our team will review your request and provide a Return Authorization along with return instructions.

3. Ship the product to the return address provided by our team.

Note: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product sent by us.

3. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be credited within 7–10 business days and issued to your original payment method.

• Shipping charges are non-refundable, except in cases of faulty or incorrect items.

4. Exchanges

• Exchange Products will deliver 4-5 days.

5. Damaged or Defective Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with photographs of the product and packaging. Replacement Product will deliver 4-5 days.

6. Contact Us

For return or exchange assistance, please contact:

• Email: [info@uniten.in]

• Phone: [7217461734]

• Address: Surendra Sports, Khasra No.-357, Amehra Adipur, Mawana Road, Meerut-250001 (U.P.) – India